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| # Debugging push notifications
| | '''topic''' - Kurzbeschreibung |
| This list is intended to help users that have problems to receive talk notifications on their android phone. It may
| | == Beschreibung == |
| not be complete. Please contribute to this list as you gain new knowledge. Just create an issue with the
| | == Installation == |
| "notification" label or create a pull request for this document.
| | == Anwendungen == |
| | === Problembehebung === |
| | == Aufruf == |
| | === Optionen === |
| | === Parameter === |
| | === Umgebung === |
| | === Rückgabewert === |
| | == Konfiguration == |
| | === Dateien === |
| | == Sicherheit == |
| | == Dokumentation == |
| | === RFC === |
| | === Man-Page === |
| | === Info-Pages === |
| | == Siehe auch == |
| | == Links == |
| | === Projekt === |
| | === Weblinks === |
|
| |
|
| ## Users
| |
| - Please make sure to install the app from the Google PlayStore. The f-droid version doesn't support push notifications.
| |
|
| |
|
| [[Image:Wiki.png|50px|link=MediaWiki]]
| |
|
| |
|
| [<img src="https://play.google.com/intl/en_us/badges/images/generic/en_badge_web_generic.png"
| |
| alt="Download from Google Play"
| |
| height="80">](https://play.google.com/store/apps/details?id=com.nextcloud.talk2)
| |
|
| |
|
| - Only talk notifications will be delivered by the Talk app, for all other notifications install the Nextcloud Files
| | = TMP = |
| app from Google PlayStore.
| | === Installation === |
|
| | ; Google PlayStore |
| [<img src="https://play.google.com/intl/en_us/badges/images/generic/en_badge_web_generic.png"
| | https://play.google.com/store/apps/details?id=com.nextcloud.talk2 |
| alt="Download from Google Play"
| |
| height="80">](https://play.google.com/store/apps/details?id=com.nextcloud.client)
| |
|
| |
|
| If your problem still occurs after checking all these hints, create an issue at https://github.com/nextcloud/talk-android/issues
| | '''HINWEIS''' |
| | Die f-droid Version unterstützt keine Push-Benachrichtigungen |
|
| |
|
| ### Check android settings
| | ; Nextcloud-App |
| | Weitere Benachrichtigungen liefert die Nextcloud-App |
| | https://play.google.com/store/apps/details?id=com.nextcloud.client |
|
| |
|
| Please take into account that the android settings might be different for each manufacturer.
| | === Benachrichtigungen === |
| It might be worth it to check what other messaging apps recommend to get their apps running on a certain smartphone and adapt this to the talk app.
| | '''Hinweis''' |
| Also [https://dontkillmyapp.com/](https://dontkillmyapp.com/) might be good starting point.
| | Android-Einstellungen können von Hersteller zu Hersteller unterschiedlich sein. |
|
| |
|
| - Check that your phone is not in "do not disturb" mode | | ; Allgemeine Einstellungen |
| | # Stellen Sie sicher, dass sich Ihr Telefon nicht im "Bitte nicht stören"-Modus befindet. |
| | # Überprüfen Sie, ob Ihr Telefon Internetzugang hat. |
| | # Überprüfen Sie die Android-Einstellungen |
| | #* "Energiesparen" |
| | #* "Benachrichtigungen" |
|
| |
|
| - Check that your phone has internet access | | ==== Beispiel ==== |
| | ===== Xiaomi RedMi ===== |
| | ; Energiesparoptionen |
| | * Einstellungen |
| | ** "Akku & Leistung" |
| | ** "App Batteriesparer" |
| | ** Tippen Sie auf die Talk-App |
| | ** "Keine Einschränkungen" einstellen |
|
| |
|
| - Check the android settings like **"energy saving"** and **"notifications"** regularly as they might be reset by | | ; Benachrichtigungsoptionen |
| android at any time!
| | * Einstellungen |
| | ** Benachrichtigungen |
| | *** Talk-App |
| | **** "Benachrichtigungen anzeigen" |
| | **** "Sperrbildschirm-Benachrichtigungen" sollten aus Sicherheitsgründen NICHT aktiviert werden |
|
| |
|
| - Energy saving options example for Xiaomi RedMi:
| | === Talk-App === |
| | ; Einstellungen prüfen |
| | * Klingeltöne und Vibration für Anrufe und Benachrichtigungen |
|
| |
|
| - go to "Settings"
| | ; Gesprächseinstellungen |
| | In der oberen rechten Ecke eines Gesprächs |
| | * Benachrichtigungen |
| | ** "Immer benachrichtigen" oder |
| | ** "Benachrichtigen, wenn erwähnt" |
|
| |
|
| - "Battery & performance"
| | Beachten Sie, dass dies eine Einstellung für jede Unterhaltung ist. |
| | * Stellen Sie sie für jede Unterhaltung anders ein, je nach Ihren Bedürfnissen. |
|
| |
|
| - "App battery saver"
| | Beachten Sie auch, dass keine Benachrichtigungen erzeugt werden, wenn Sie eine aktive Sitzung für eine Unterhaltung haben. |
| | | * Dies gilt auch für Tabs, die im Hintergrund geöffnet sind, etc. |
| - tap on the Talk app
| | [[Kategorie:Nextcloud/Talk]] |
| | |
| - set "No restrictions"
| |
| | |
| - Notification options example for Xiaomi RedMi:
| |
| | |
| - go to "Settings"
| |
| | |
| - "Notifications"
| |
| | |
| - tap on the Talk app
| |
| | |
| - enable "Show notifications" and if you like
| |
| enable "Lock screen notifications"
| |
| | |
| ### 🗨️ Check talk app settings
| |
| - In the settings, check if ringtones are set for calls and notifications and if vibration is activated if you would
| |
| like so.
| |
| | |
| - In the conversation settings (in the upper right corner of a conversation), check that notifications are set to
| |
| "Always notify" or "Notify when mentioned"
| |
| | |
| - Be aware that this is a per conversation setting. Set it for every conversation differently depending on your
| |
| needs.
| |
| | |
| - Also be aware that notifications are not generated when you have an active session for a conversation. This also applies for tabs that are open in the background, etc.
| |
| | |
| ### 🖥 Check server settings
| |
| | |
| Run the `notification:test-push` command for the user who is logged in at the device that should receive the notification:
| |
| | |
| ```bash
| |
| sudo -u www-data php /var/www/yourinstance/occ notification:test-push --talk youruser
| |
| ```
| |
| | |
| It should print something like the following:
| |
| ```
| |
| Trying to push to 2 devices
| |
|
| |
| Language is set to en
| |
| Private user key size: 1704
| |
| Public user key size: 451
| |
| Identified 1 Talk devices and 1 others.
| |
| | |
| Device token:156850
| |
| Device public key size: 451
| |
| Data to encrypt is: {"nid":525210,"app":"admin_notification_talk","subject":"Testing push notifications","type":"admin_notifications","id":"614aeee4"}
| |
| Signed encrypted push subject
| |
| Push notification sent successfully
| |
| ```
| |
| This means the notifications are set up correctly on server side. Note that there won't be any notification on the
| |
| phone as this is just a test-message which won't be handled (As a developer you could set a breakpoint in the
| |
| "onMessageReceived"-method of the Firebase cloud messaging handling to check if the notification is received).
| |
| | |
| If it prints something like
| |
| ```
| |
| sudo -u www-data php /var/www/yourinstance/occ notification:test-push --talk youruser
| |
| No devices found for user
| |
| ```
| |
| try to remove the account from the Nextcloud Android Talk app and log in again. Afterwards try to run the command
| |
| again.
| |
|
| |
| If it prints
| |
| ```
| |
| There are no commands defined in the "notification" namespace.
| |
| ```
| |
| then the https://github.com/nextcloud/notifications app is not installed on your nextcloud instance.
| |
| The notification app is shipped and enabled by default, but could be missing in development environments or being disabled manually.
| |
| Install and enable the app by following the instructions at https://github.com/nextcloud/notifications#developers and
| |
| try again to execute the command.
| |
| | |
| ## 🦺 Developers/testers
| |
| - Be aware that the "qa"-versions that you can install by scanning the QR-code in a github pull request don't
| |
| support notifications!
| |
| | |
| - When starting the talk app within Android Studio, make sure to select the "gplayDebug" build variant:
| |
| ![gplay debug build variant](/docs/gplayDebugBuildVariant.png "gplay debug build variant")
| |
| | |
| - Especially after reinstalling the app, make sure to always check the android settings as they might be reset.
| |
| | |
| | |
| Q: https://github.com/nextcloud/talk-android/blob/master/docs/notifications.md
| |
topic - Kurzbeschreibung
Beschreibung
Installation
Anwendungen
Problembehebung
Aufruf
Optionen
Parameter
Umgebung
Rückgabewert
Konfiguration
Dateien
Sicherheit
Dokumentation
RFC
Man-Page
Info-Pages
Siehe auch
Links
Projekt
Weblinks
TMP
Installation
- Google PlayStore
https://play.google.com/store/apps/details?id=com.nextcloud.talk2
HINWEIS
Die f-droid Version unterstützt keine Push-Benachrichtigungen
- Nextcloud-App
Weitere Benachrichtigungen liefert die Nextcloud-App
https://play.google.com/store/apps/details?id=com.nextcloud.client
Benachrichtigungen
Hinweis
Android-Einstellungen können von Hersteller zu Hersteller unterschiedlich sein.
- Allgemeine Einstellungen
- Stellen Sie sicher, dass sich Ihr Telefon nicht im "Bitte nicht stören"-Modus befindet.
- Überprüfen Sie, ob Ihr Telefon Internetzugang hat.
- Überprüfen Sie die Android-Einstellungen
- "Energiesparen"
- "Benachrichtigungen"
Beispiel
Xiaomi RedMi
- Energiesparoptionen
- Einstellungen
- "Akku & Leistung"
- "App Batteriesparer"
- Tippen Sie auf die Talk-App
- "Keine Einschränkungen" einstellen
- Benachrichtigungsoptionen
- Einstellungen
- Benachrichtigungen
- Talk-App
- "Benachrichtigungen anzeigen"
- "Sperrbildschirm-Benachrichtigungen" sollten aus Sicherheitsgründen NICHT aktiviert werden
Talk-App
- Einstellungen prüfen
- Klingeltöne und Vibration für Anrufe und Benachrichtigungen
- Gesprächseinstellungen
In der oberen rechten Ecke eines Gesprächs
- Benachrichtigungen
- "Immer benachrichtigen" oder
- "Benachrichtigen, wenn erwähnt"
Beachten Sie, dass dies eine Einstellung für jede Unterhaltung ist.
- Stellen Sie sie für jede Unterhaltung anders ein, je nach Ihren Bedürfnissen.
Beachten Sie auch, dass keine Benachrichtigungen erzeugt werden, wenn Sie eine aktive Sitzung für eine Unterhaltung haben.
- Dies gilt auch für Tabs, die im Hintergrund geöffnet sind, etc.